Monday, April 19, 2010

 

Fwd: Emirates - Not the Airline to use



---------- Forwarded message ----------
From: Nigel Swayne <swayne2@emirates.net.ae>
Date: Tue, Apr 20, 2010 at 7:08 AM
Subject: Emirates - Not the Airline to use
To: jawad@alumni.washington.edu


What a great website, I have had to fly Emirates for 9 years now, working in the UAE and flying to Malta, they are the only airline we can use.

During that time we have had 3 cases lost, 2 broken, 5 occasions when the choice of food had run out, one flight when due to Emirates cancelling the prior flight my wife and I sat on different sides of the plane.

 

And the last flight the car emirates sent could not find his way and after taking my wife to the airport myself collecting 3 speeding fines to get her there.

 

We were credited 10,000 air miles, which sounds ok, except in 2003 she got 15000 for the loss of a case for 12 hours.

 

The main problem with Emirates is the Support Staff, if you don't have a problem and the crew do their job (and in most cases they do) you won't have a complaint, but if you have a problem expect no support or help.

 

As for them being the best airline in the world, wrong its up the road 130 kms in Abu Dhabi.

 

Regards,

 

Nigel Swayne

 

Nigel Swayne





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