Emirates Airlines (Comments about Emirates Airlines)

---------- Forwarded message ----------
From: Hedley Smedly-Smythe <trackthemdown@hotmail.com>
Date: May 24, 2006 5:19 AM
Subject: EMIRATES : TERRIBLE
To: jawad@alumni.washington.edu

I have travelled three times with Emirates long-haul U.K. to ASIA
changing in Dubai. On all three occassions my checked baggage was
delayed, lost and most recently looted. All the bags, change planes in
Dubai, and they are simply overloaded with a baggage mountain.

The service on the plane is the rudest in the world, in economy class.
They never 'do their job' because the head purser lets the staff, sit
around laughing and reading and eating instead of serving the
passengers. They only care about business passengers. You will be
served a meal, then forgotten about; if you request a drink, it will
never come. The actual law states that they must offer passengers (on
a tray) water and orange juice every 50 minutes, they rarely do it
once.

The economy class seat pitch is 31-32 inches, however this is
misleading because if the person in front reclines you will have no
space at all....and I am skinny!

Their after-help for lost baggage or stolen or damaged goods is
non-existent. The telephone contact system is useless, and their
frequent flyer programme only helps out business travellers.

Check-in is almost always cold and rude. Even threatening. Hand
baggage over a few kilos is snatched away at boarding gates. The
boarding procedure is useless and the state of the planes is hit and
miss, often not cleaned properly due to flight delays.

How does this Airline remain so popular while it is so bad? The answer
is advertising. Emirates sponsor everything from football to cricket
to world cup to stadiums, everything. You are brainwashed into
thinking that they are great. Change your airline NOW!!

--
Rana Jawad Asghar MD. MPH.

Coordinator South Asian Public Health Forum
jawad@alumni.washington.edu http://www.DrJawad.com
Typhoid Net http://www.typhoid.net

# posted by Jawad @ 7:52 AM

=['?\

\m: chelle scoobie <b_chelle_@hotmail.co.uk>
Date: May 18, 2006 4:52 AM
Subject: Re: emirates arlines
To: jawad@alumni.washington.edu

well to bring you uptodate with what emirates have offered as compensation
for being treated like this.......nothing.
They have told me that i cannot get a refund and i only have part of my
flights left should i wish to ever fly with emirates again ill have to pay
for the transfer of dates. Apparently and i qouto from a thomas at london
office at customer affaires he said "with all due respect it is not emirates
fault" he also said" it will take 30 days to get back to you "
I am very dissapointed.

# posted by Jawad @ 7:44 AM

---------- Forwarded message ----------
From: deon.rademeyer@intra.co.mz <deon.rademeyer@intra.co.mz>
Date: May 15, 2006 10:39 AM
Subject: bad experience
To: jawad@alumni.washington.edu

hi there

i also had a ver, very bad experience.
Flew from scotland via dubai to johannesburg.
from scotland to dubai, flight was perfect.
from dubai, i had to sit next to a seat, covered in urine!
I flew with my 11month old baby, and sitting next to a seat covered in urine
was no fun.

now i cant seem to find a site to complain on? can u help me?
thanx so much
yolanda watkins
yolandastory@yahoo.com

# posted by Jawad @ 1:15 AM

---------- Forwarded message ----------
From: chelle scoobie <b_chelle_@hotmail.co.uk>
Date: May 13, 2006 10:58 AM
Subject: emirates arlines
To: jawad@alumni.washington.edu

Hell i just used the search engine and your web page appeared. Tell me about
it my complian is endless. I have just got home after one of the worst
flights i have ever been on.

It began in Glasgow International airport at 14.00 yesterday. I checked in
my luggage and they were quite helpful at the desK, i asked for a bassinet
for my infant child of only 4 months to sleep in while i was on a long
transfer flight from Glasgow-Dubai ending in Perth Australia.
i was helped onto the plane at glasgow international airport they allowed me
to walk with the pram to the borading gate. but i wasnt given a bassinet as
i had asked for until four hours into the flight.
This is only the beginning i was travelling alone with my daughter and as
you can imagine things are difficult at the best of times with a baby, let
alone on a flight with no help. after flying for 7 and half hours i finnally
arrived at dubai airport where i was not told the exit the plane. All adding
to what later becomes apparent, i had a small baby i also was offered no
help with the very heavey bags i had. With a bag on my back and one over my
shoulder and my baby crying in my arms i began to leave the plane with
everyone else. A very kind gentleman helped me with a bag once in the
transfer section.
I collapsed before i got in the transfer lounge i had a blackout. i was
helped by the gentlemen down to see the medics which took so long it made me
miss my final call to perth. The man that was helping me, went up with me
back through security checks again to the commissions desk where i was told
that i would have to pay a large charge to return home and that they would
not accept the only form of payment i had which was maestro/switch. i had no
money they sent me downstaires once again in the blistering 29 deg heat with
all the stuff in my hands and a baby in another they told me to go the dubai
bank which i did but had no money to change over so the kind man paid for my
flight back to glasgow as i was adviced not to fly to quickly after
collapsing. so i was told to wait from 00.20 till 7.30 am to get a flight to
glasgow i couldnt wait any longer. With no money, no where to sit in and
nowhere to feed my baby away from all the hussel of the lounges. I was in a
mess my blood pressure through the roof, this is not all i then was told to
go to the restaurant and get a complimentary breakfast whil i waited for my
flight i go into the restaurant and was given no help eit the temp buggy i
was given from emirates services ( which was more for a two year old and my
young was falling out of cause she was too small) i had steps to get over
and not one member of staff helped me. They then told me they could offer me
a breakfast at 7 am when my flight was due to board at 6.30.
When i approached an emirates check in desk the woman called me to the
counter where she then continued ignoring me crying and begging for help at
her desk, she just sat there having a laugh with her collegue instead.

After all this the up and down going on the lift, going through securty more
than 10 times the only person with any compassion was the man who had
nothing to do wtih emirates ,was just simply a passenger who could qiute
planly see i was havin immense difficulty.

Im now back home in glasgow left very tired having had no sleep for over 24
hours and very dissappointed in the emirates airline service for their lack
of advice and sheer dcompassion to help a women who had a small baby in a
airport all alone with no money and no phone to make any calls to family.
All i want is to travel to perth.

# posted by Jawad @ 12:19 PM

---------- Forwarded message ----------
From: Irina Rosu <irosu@hotmail.com>
Date: May 12, 2006 10:07 AM
Subject: Club of Morons
To: jawad@alumni.washington.edu

I think you are all palin idiots. Why don't you find something better
to do than wine like cowards? Dr. Jawad's "bright idea" of setting up
this page i would like to call it the "Club of Morons". Get a life,
all of you! Perfection does not exist. I remain a fan of Emirates, no
matter what you all say. Go and travel with another airline. You'll
have to pay for your water! HA HA

# posted by Jawad @ 12:16 PM