Wednesday, April 27, 2005


What a bunch of ingrates

From: "Peter Jenkins" Add to Address Book
Subject: What a bunch of ingrates
Date: Wed, 27 Apr 2005 19:28:42 +1200

Oh dear !

I think Kate Murray said it all. Good for her. I have flown on more airlines than I can remember - BA, Air NZ, Qantas, JAL, Thai Air lines, Singapore Airlines, Cathay Pacific, United, Continental, KLM, yes even Emirates and any number of others. Strangely in 25 years I have never and I mean never encountered a rude or inadequate cabin crew member or groundstaff. I have had baggage lost and consequently found, assistance when flights didn't connect, valuable local advice and any amount of valuable service.

Why ? Well as Kate says, manners count for a great deal. Fortunately I acquired some in the process of growing up and put them to use in my work and play (including travel). I can only surmise that this has seen me hassle-free through years of international travel. Some of the idiots I read about on here are beyond belief. Taxiing for ages is not an airline problem ! Get over it ! Airlines are not there to sort out your visa issues - you need to get this in order well ahead of travel. Get into the real world ! Delays for mechanical reasons are useful because they mean you actually get to where you are going. All airlines have 'em (tech issues). Some airlines however don't actually delay their flights - they just shrug their shoulders and fly regardless. You can read what happens eventually to these here :

Strollers on aircraft ?? The desire to even bring one into the cabin should automatically ban you from air travel for life. I could go on and on but why bother. These ungrateful rude individuals show their true colours with their complaints on here (OK a few are valid but they happen in all airlines). All power to Kate and those other tireless cabin crew who have to put up with the myriad types of rude, ignorant behaviour and complaints form idiot passengers. You go girl !

Peter Jenkins

"The possession of knowledge does not kill the sense of wonder and mystery. there is always more mystery."
Anais Nin

Tuesday, April 26, 2005


Reply to your comments

Date: Tue, 26 Apr 2005 20:55:47 -0700 (PDT)
From: "Tom Dsouza" Add to Address Book
Subject: Reply to your comments

Hi Kate,

I have read your comments and it sounds very demeaning and low class although many things you have stated are probably true and based on your experience. However, please remember that many of the passengers whether they are British, American or Asian are not necessarily educated and well-travelled. I was expecting a little more civility and culture from people like you who are proud of being "British/American". I have seen the world enough to realise that it is not the color of the skin or the nationality which bring civility or culture. I have come across many "stupid and uncultured" British, American and other country men including Asians in my life and I dare not make any general comment crticizing anyone. You could have shown a little more maturity and wisdom in selecting your words. Probably it reflects the culture and the education level you have and unfortunately it does not distinguish you from the pas! sengers whom you were complaining about. One has to be very careful in generalizing comments.

Tom D'Souza
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Thursday, April 21, 2005


lost baggage on emirates flight nairobi-london on 7th/march/2005

"potemkin" Add to Address Book
lost baggage on emirates flight nairobi-london on 7th/march/2005
Thu, 21 Apr 2005 18:18:55 +0100

#message st1\:*{behavior:url(#default#ieooui) }
Thankyou for providing us a platform where we can air our complains about the mediocre service which emirates airlines provides to its customers. Even though I am frequent traveller ,it was the first time I was travelling emirates . I travelled both ways from London/Nairobi and Nairobi/London with both trips having stopovers in Dubai. Apart from the flight being on time everything else was caotic from food to the service from the crew.To cap it all they lost my baggage and I have never been able to recover it . I have tried to contact the airline but nothing seems to be going on ,and all my correspondence with baggaging department are ignored.

Emirates think they owe us customers a favour to fly with them and this should stop at all cost.How an airline can lose a luggage of about 25kg which is got an electronic tag remains a mistery to me especially in this era of enhanced security.

Dissappointed Emirates traveller

Joseph wamithi

Flight Details- LHR EK18216

Monday, April 18, 2005


From a cre member

"Stephen Xuereb" Add to Address Book
Mon, 18 Apr 2005 22:43:20 +0400

The shame to read your article and some of the complaints.

I work for a middle eastern airline as crew, and for all you know it could very well be the airline you have mentioned.

Once we start getting the manners and respect we get from our passengers travelling predominantly to/from India and Pakistan then I and many others will treat them in the same respect as those travelling from European and Australian flights.

Our main priority is safety, hard to provide it when certain people from those areas challenge you on doing your job, this goes for service too.

We cannot help that your people are being employed in other countries at lower wages than others, but in the airline I work in, no matter where your from you are all equal. Not all our passengers of course are bad, but for those who wish to "try" and create a fuss then this email is for you. Good luck on finding a body in the "USA" that will disciplin an airline which isn't from the USA. Wishful and silly thinking. Passengers should change their attitude and respect the jobs of the crew who are in charge of their passengers lives and not fuss over not getting their option of food.

There are other airlines, I advise you and others to PLEASE use them.


Tuesday, April 12, 2005



"Alireza Parsa" Add to Address Book
Tue, 12 Apr 2005 23:51:28 +0430

Dear Jawad,
If you do investigation in all aspects among airlines in the world, you
would put them in a chart. Then do explain about their benefits and
I am a person who has tried more than 30 outstanding airlines in the world
and beleives that Emirates is better than other.
This record should bring higher responsibility for Emirates in future to
keep this condition as well as possible!

Thursday, April 07, 2005


From Iran

Thu, 7 Apr 2005 10:28:23 -0700 (PDT)
"Vahid Kermanchi" Add to Address Book
From Iran

Hi Jawad,
Thank you for sharing your experience with Emirates airlines. I had similar experience recently on my way From Tehran to Maurituis via Dubai. I lost my bag for 15 days and had a lot of problem in my holiday. Could you please give me the chairman or CEO's e-mail for me if available. I would appreciate your help!

Vahid Kermanchi

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